Privacy Policy

Last Updated: Aug 27, 2025

MagicIndi International LLP ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information You Provide
  • Contact details (name, email, phone number)
  • Demographic information (address, location)
  • Account credentials
  • Payment information (for premium services, if applicable)
Automatically Collected Information
  • Your computer's Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Device information (device identifiers)
  • Diagnostic data (crash reports, performance metrics)
Media Information
  • With your permission, we may access photos or camera for specific features
  • Metadata associated with files you upload

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our service
  • To process transactions and deliver products/services
  • To notify you about changes to our service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis to improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events we offer (unless you opt out)
  • To personalize responses through our AI assistant by referencing limited profile information such as your name, order history, and preferences

3. Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your payment, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at support@magicindi.com or mailing us at: 7-190, Vengalarao Nagar, Pedakakani, Guntur - 522508, Andhra Pradesh, India

4. Payment Processing

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read terms and conditions of Razorpay on https://razorpay.com

5. Data Sharing and Disclosure

We may share your information in the following situations:

AI Assistant Integration

We use an AI assistant powered by a third-party provider (e.g., Google). When you interact with the assistant, limited profile information may be shared to personalize your experience. No sensitive data such as passwords or payment details is shared.

Google Places API Integration

We display clinic, business, and professional information retrieved from vendor API. This information is publicly available and shown for reference only. We are not affiliated with or responsible for the accuracy of this third-party content.

Service Providers

We may employ third-party companies to assist with operations such as analytics, payment processing, or customer support. These parties are obligated to protect your information and only use it for the services they provide to us.

Business Transfers

If our business is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that process. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Links to Other Sites

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. Disclaimers on Services Provided

  • Medical Services: MagicIndi does not provide medical treatment. Any health-related information or doctor listing is for general reference only and not intended as a substitute for professional medical advice. Consult a licensed physician for diagnosis or treatment.
  • Homeopathy, Skin & Hair Care: These services are cosmetic and wellness in nature, and should not be considered medical procedures. They are not intended to cure or treat medical conditions.
  • Legal and Astrological Services: Any advice provided by listed professionals (legal, astrological, etc.) is their own. We do not endorse or verify the accuracy or outcomes of such services.
  • Educational & Coaching Services: Listings for coaching or study abroad services are informational. Users are advised to verify all credentials independently before making decisions.

7. Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure.

8. Cookies

We use cookies to maintain session of your user. It is not used to personally identify you on other websites. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

9. International Data Transfers

Your data may be processed outside your country of residence. By using our services, you consent to such transfers, subject to applicable data protection laws.

10. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Our services are not intended for individuals under 13. We do not knowingly collect data from children under 13 years of age.

11. Your Data Protection Rights

  • Access: Request a copy of your data
  • Rectification: Request corrections to your data
  • Erasure: Request deletion of your data
  • Restriction: Request limits on how your data is used
  • Objection: Object to certain types of processing
  • Portability: Request data transfer to another platform
  • Withdraw Consent: Withdraw any previously granted permissions

To exercise these rights, please contact us via the details below.

Account Deletion
  • You may request deletion of your account and associated data at any time. Account Deletion

12. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

13. Contact Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer:

  • Email: support@magicindi.com
  • Registered Address:
    7-190, Vengalarao Nagar, Pedakakani, Guntur - 522508, Andhra Pradesh, India
  • Operating Hours: Monday-Friday, 9:00 AM to 5:00 PM IST