Privacy Policy

Last Updated: March 30, 2025

MagicIndi provides its services to users free of charge. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information
  • Contact details (name, email, phone number)
  • Demographic information (address, location)
  • Account credentials
  • Payment information (for premium services, if applicable)
Usage Data
  • Device information (IP address, browser type, device identifiers)
  • Usage statistics (pages visited, features used, session duration)
  • Diagnostic data (crash reports, performance metrics)
Media Information
  • With your permission, we may access photos or camera for specific features
  • Metadata associated with files you upload

2. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events we offer (unless you opt out)
  • To personalize responses through our AI assistant by referencing limited profile information such as your name, order history, and preferences

3. Data Sharing and Disclosure

We may share your information in the following situations:

AI Assistant Integration

We use an AI assistant powered by a third-party provider (e.g., Google). When you interact with the assistant, limited profile information may be shared to personalize your experience. No sensitive data such as passwords or payment details is shared.

Google Places API Integration

We display clinic, business, and professional information retrieved from vendor API. This information is publicly available and shown for reference only. We are not affiliated with or responsible for the accuracy of this third-party content.

Service Providers

We may employ third-party companies to assist with operations such as analytics, payment processing, or customer support. These parties are obligated to protect your information.

Business Transfers

If our business is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that process.

Legal Requirements

We may disclose your data when required by law or government request.

4. Disclaimers on Services Provided

  • Medical Services: MagicIndi does not provide medical treatment. Any health-related information or doctor listing is for general reference only and not intended as a substitute for professional medical advice. Consult a licensed physician for diagnosis or treatment.
  • Homeopathy, Skin & Hair Care: These services are cosmetic and wellness in nature, and should not be considered medical procedures. They are not intended to cure or treat medical conditions.
  • Legal and Astrological Services: Any advice provided by listed professionals (legal, astrological, etc.) is their own. We do not endorse or verify the accuracy or outcomes of such services.
  • Educational & Coaching Services: Listings for coaching or study abroad services are informational. Users are advised to verify all credentials independently before making decisions.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is completely secure.

6. International Data Transfers

Your data may be processed outside your country of residence. By using our services, you consent to such transfers, subject to applicable data protection laws.

7. Your Data Protection Rights

  • Access: Request a copy of your data
  • Rectification: Request corrections to your data
  • Erasure: Request deletion of your data
  • Restriction: Request limits on how your data is used
  • Objection: Object to certain types of processing
  • Portability: Request data transfer to another platform
  • Withdraw Consent: Withdraw any previously granted permissions

To exercise these rights, please contact us via the details below.

8. Children's Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children under 13 years of age.

9. Changes to This Policy

We may update this Privacy Policy occasionally. We encourage you to review this page regularly for changes.

10. Contact Us

If you have any questions about this Privacy Policy or need to exercise your data rights:

  • Email: support@magicindi.com
  • Registered Address:
    7-190, Vengalarao Nagar, Pedakakani, Guntur - 522508, Andhra Pradesh, India
  • Operating Hours: Monday-Friday, 9:00 AM to 6:00 PM IST